Emergency Service Agencies


















1 Amarina Avenue, Greenacre, NSW 2190

02 9265 2999


www.facebook.com/FRNSW twitter.com/FireRescueNSW

FRNSW is one of the world’s largest urban fire and rescue services. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incident on people, property, environment and economy of NSW. Our highly-skilled fire officers and support staff provide rapid, reliable help in emergencies, 24 hours a day, seven days a week.  Our aim is to save lives and reduce the number of injuries caused by emergencies and disasters. In partnership with the community and other agencies we strive to prevent emergencies, while at the same time planning and training to deal with those that do occur.


NSW Headquarters Building 1, 202 Nicholson Parade, Cronulla NSW 2230

02 8071 4848



Marine Rescue NSW is the State’s official volunteer marine rescue service. The non-government organisation has more than 3,000 volunteer members based in 44 rescue units along the NSW coastline from the Queensland border to Eden and on two inland waterways, the Alpine Lakes and the Murray River at Moama. These professionally trained and equipped volunteers are committed to their mission of saving lives on the water, providing vital services including emergency search and rescue, 24/7 monitoring of the marine radio network for distress calls and boating safety education and advocacy. In 2017-18, Marine Rescue NSW volunteers responded to more than 3,250 incidents on the water, including 827 life-threatening emergencies, returning 6,500 boaters safely to shore.


3 Narabang Way | PO Box 307 | Belrose NSW 2085
PH 02 9471 8000 I F 02 9471 8001

Twitter @slsnsw | Facebook fb.me/surflifesavingnsw


Surf Life Saving New South Wales (SLSNSW) is the peak water safety, drowning prevention and rescue organisation in NSW and one of the largest volunteer based community service organisations in Australia. In 2018 SLSNSW was gazetted as an emergency service organisation under the NSW State Emergency Service and Rescue Management Act. Throughout NSW, the organisation’s 11 Branches, 129 Surf Life Saving Clubs and four community Nipper groups now comprise of over 75,000 members.

Today the organisation encompasses a range of diverse activities – lifesaving services, community education, surf sports, member development and training, all which contribute to the primary purpose to save lives and meet our target of zero preventable deaths and injuries on NSW beaches. Along with being one of Australia’s most iconic grassroots volunteer movements, we are also water safety and aquatic risk assessment experts, a Registered Training Organisation, and we support our clubs to deliver one of the country’s most recognisable and inclusive junior activities offerings through our Nippers program.


Locked Bag 105, Rozelle, NSW, 2039

02 9320 7777



Facebook.com/NSWAmbulance or Twitter.com/NSWAmbulance

NSW Ambulance delivers high quality out of hospital emergency care to patients in need. No longer just an emergency transport service, our new vision sees us positioned firmly as an emergency mobile health service. Rather than a one-size-fits-all treat-and-transport model, which takes every patient to a hospital to get care, we take the appropriate health care to our patients. One of the largest ambulance services in the world, we receive a call every 28 seconds. We employ over 4,000 people, with 90 per cent being operational staff involved in the front line delivery of services. This includes paramedics, Triple Zero (000) call takers and specialised areas such as intensive care and extended care paramedics, special operations, counter disaster, aeromedical paramedics and flight nurses, doctors and medical retrieval.


NSW RFS Headquarters B15 Carter Street, Lidcombe NSW

02 8741 5555




The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms. With close to 74,000 volunteer members and more than 2,000 brigades, the NSW RFS is the largest volunteer fire service in the world.



NSW SES State Headquarters 93-99 Burelli Street, Wollongong, NSW 2500

02 4251 6111


For volunteering enquiries visit: www.ses.nsw.gov.au

The NSW State Emergency Service is dedicated to assisting the community in times of emergencies and disasters as the combat agency for floods, storm and tsunami. Comprising of 9,000 volunteer members across 235 Units, the Service also provides specialist rescue capabilities to the community including road crash rescue, land search, and community first responder.



PO Box 422, Narrandera, NSW

1300 872 777



The NSW Volunteer Rescue Association Inc. began in 1969. We will be celebrating 50 years of providing a Volunteer Rescue Service to NSW in 2019. We have approximately 1900 members who belong to 55 affiliated Squads through NSW. The 58 affiliated squads comprise of 42 accredited general land rescue squads, 3 specialty rescue squads, the remaining squads are support squads. The VRA is predominately a regionally based organisation and our squads undertaking around 6500 jobs per annum. Those jobs range from serious motor vehicle crashes, vertical rescues, land searches and the like just to name a few. In the last reporting year our volunteers gave to the community of NSW 220,000 hours. As well as providing a Rescue Service we assist other emergency organisations, such as the NSW Police, NSW Ambulance Service and NSW Rural Fire Service. The VRA is on call 24 hours a day, 7 days a week, 365 days of the year. Our moto is A helping hand anywhere anytime.