Emergency Service Agencies


















1 Amarina Avenue, Greenacre, NSW 2190

02 9265 2999


www.facebook.com/FRNSW       twitter.com/FireRescueNSW

Fire and Rescue NSW’s purpose is to make the community safe by protecting the irreplaceable. Our mission and our capabilities extend far beyond fire. We respond to car accidents, urban rescue, hazardous materials incidents, humanitarian relief, natural disasters and environmental protection. We prioritise life and help to reduce risk through prevention and education initiatives. We operate seamlessly and co-operatively with other emergency services, not just in Australia, but around the world.


NSW Headquarters Building 1, 202 Nicholson Parade, Cronulla NSW 2230

02 8071 4848



Marine Rescue NSW saves lives on the water. More than 3,000 volunteers watch over boaters on the NSW coastline from Point Danger to Eden and inland on the high-risk Alpine Lakes and Murray River at Moama. We have this year expanded our capability, delivering 10 new rescue vessels and establishing our 45th unit and our first offshore – on Lord Howe Island. Our volunteers respond to emergencies around the clock, in hazardous weather and sea conditions and monitor marine radio 24/7 for distress calls to ensure boaters in trouble get help fast. In the past year, our crews launched 2,540 missions, returning almost 6,000 boaters safely to shore. They also demonstrated their versatility and commitment to serving our community, stepping in to support the emergency response to the State’s unprecedented bushfire crisis and COVID-19 pandemic.


3 Narabang Way | PO Box 307 | Belrose NSW 2085
PH 02 9471 8000 I F 02 9471 8001

Twitter.com/slsnsw | facebook.com/surflifesavingnsw


As the state’s peak water safety and rescue organisation, Surf Life Saving NSW’s mission is simple and hasn’t changed in over 100 years; saving lives, creating great Australians and building better communities. Gazetted as a NSW Emergency Service in 2018, Surf Life Saving NSW volunteer members respond to emergencies along the NSW coastline. Surf Life Saving NSW has 77,000 members across 129 Surf Life Saving Clubs and 11 Branches who perform thousands of rescues, preventative actions and first aid treatments each year. Each
summer over 20,000 SLSNSW volunteer members don the iconic red and yellow uniforms at beaches across the state. Since recording began in 1949, our members have performed over 378,000 rescues.


Locked Bag 105, Rozelle, NSW, 2039

02 9320 7777



Facebook.com/NSWAmbulance or Twitter.com/NSWAmbulance

NSW Ambulance delivers high quality out of hospital emergency care to patients in need. No longer just an emergency transport service, our new vision sees us positioned firmly as an emergency mobile health service. Rather than a one-size-fits-all treat-and-transport model, which takes every patient to a hospital to get care, we take the appropriate health care to our patients. One of the largest ambulance services in the world, we receive a call every 26 seconds. We employ over 5,000 people, with 90 per cent being operational staff involved in the front-line delivery of services. This includes paramedics, Triple Zero (000) call takers and specialised areas such as intensive care and extended care paramedics, special operations, counter disaster, aeromedical paramedics and flight nurses, doctors and medical retrieval.


NSW RFS Headquarters B15 Carter Street, Lidcombe NSW

02 8741 5555




The NSW Rural Fire Service (NSW RFS) is the lead combat agency for bush fires in NSW. Working closely with other agencies we respond to a range of emergencies including structure fires, motor vehicle accidents and storms. With close to 74,000 volunteer members and more than 2,000 brigades, the NSW RFS is the largest volunteer fire service in the world.



NSW SES State Headquarters 93-99 Burelli Street, Wollongong, NSW 2500

02 4251 6111


For volunteering enquiries visit: www.ses.nsw.gov.au

The NSW State Emergency Service is dedicated to assisting the community in times of emergencies and disasters as the combat agency for floods, storms and tsunami. Comprising of up to 10,000 volunteer members across 264 Units, the Service also provides specialist rescue capabilities to the community including road crash rescue, land search, and community first responder.



PO Box 422, Narrandera, NSW

1300 872 777



The NSW Volunteer Rescue Association Inc. began in 1969. We will be celebrating 50 years of providing a Volunteer Rescue Service to NSW in 2020. We have approximately 1900 members who belong to 55 affiliated Squads through NSW. The 58 affiliated squads comprise of 42 accredited general land rescue squads, 3 specialty rescue squads, the remaining squads are support squads. The VRA is predominately a regionally based organisation and our squads undertaking around 6500 jobs per annum. Those jobs range from serious motor vehicle crashes, vertical rescues, land searches and the like just to name a few. In the last reporting year our volunteers gave to the community of NSW 220,000 hours. As well as providing a Rescue Service we assist other emergency organisations, such as the NSW Police, NSW Ambulance Service and NSW Rural Fire Service. The VRA is on call 24 hours a day, 7 days a week, 365 days of the year. Our moto is A helping hand anywhere anytime.